X-Carve Pro orders are shipped in a couple of separate packages. The bundle accessories (Bits, Clamps, Fein Turbo Vacuum, and Dust Deputy Cyclone Filter) ship as soon as they are available via FedEx Home Delivery or FedEx Ground.
The X-Carve Pro will ship via LTL freight in a box (size: 69.09 x 30.11 x 22.64) attached to a pallet.
The FedEx truck will have two delivery drivers and includes liftgate service. The drivers can take the box and pallet inside and place them anywhere on the same floor or level where they entered. This service includes the option to send the box and pallet back with FedEx. Please refer to the packing list to ensure you do not leave any components in the crate. The wasteboard can be found under the last section of styrofoam. Since lift gate service is included in the delivery we can conveniently deliver to both residential and commercial addresses and no dock is required.
Please note: There are some exceptions, such as rural areas, where there may only be one person available in the truck.
When the estimated shipping date is approaching, Inventables will send an email that describes the next steps in the delivery process. Following this email, FedEx will contact the customer by text or email, so they can pick a delivery date and two-hour window.
If you need alternative shipping options, please contact Customer Success prior to making your purchase. Reroutes or holds are not guaranteed once shipments are in transit.