The X-Carve Pro is our newest machine, designed to take your business to the next level. Here are some frequently asked questions users have about the machine:
What materials can I carve?
Your X-Carve Pro can carve plywood, hardwoods, softwoods, and MDF. It can also carve plastics, including HDPE, Delrin®️, polycarbonate, acrylic, and Corian®️. Please note, in order to achieve optimal results when carving, proper cut settings and chip removal are required. Inventables continues to test and refine cut settings for materials and will provide updated recommendations in Easel when available.
Can I carve metal with it?
You can carve aluminum and other non-ferrous metals. For optimal results in aluminum and non-ferrous metals, lubrication and tools specifically designed for metals are required.
How is the spindle cooled?
The spindle is air-cooled for easy setup and use.
Can I attach a laser?
We do not have any plans down the line to support anything besides a router head for X-Carve Pro. This is for both safety reasons and our inability to offer quality software for these applications. There are some people making these modifications to their machines but they are considered unsupported upgrades, are not covered by and will likely void the 1-year limited warranty that comes with X-Carve Pro.
Is there an expander kit to turn my 4x2 to a 4x4?
We currently do not offer an expander kit to turn your 4x2 into a 4x4.
Is there an expander kit to turn my X-Carve to X-Carve Pro?
The X-Carve and X-Carve Pro are two very different pieces of hardware. The X-Carve uses a router and belt drive system, while the X-Carve Pro has an included spindle and uses ball screws and linear guides. While it’s not possible to expand your X-Carve to an X-Carve Pro, many customers are looking forward to running both machines out of their shop.
Can I use my own spindle?
We do not recommend or support the use of your own spindle. The included 2hp (1.5kw) spindle arrives ready to work with pre-programmed VFD (variable frequency drive).
What is the maximum size material that can be carved (length, width, thickness)?
The maximum size material that can be carved is infinite feet long, 4ft wide, and 4 inches thick.
What is the weight of the X-Carve Pro?
Approximately 300lbs for the 4x4 and approximately 275lbs for the 4x2.
Is X-Carve Pro configurable? Can I add my own upgrades?
The X-Carve Pro machines are not configurable. Defects related to any third-party parts, software, components, or peripheral devices are not covered by the 1-year limited warranty included with your X-Carve Pro purchase. Alteration to any hardware or firmware included with the X-Carve Pro will also void the limited warranty.
Can I test out Easel Pro before purchasing the X-Carve Pro?
With 3 years of Easel Pro included in your X-Carve Pro bundle, you’ll have plenty of time to get to know our intuitive drag-and-drop software. But if you’d like some extra time to see how easy it is to use, you can sign up for a free 30-day trial of Easel Pro here.
Can I import files from another program?
Yes, as long as your program can export standard G-Code, SVG, or DXF files, the X-Carve Pro will work with other CAD/CAM software options.
Can I run Easel Pro on multiple machines?
Yes, and with our new Machine Profiles feature, you can move your computer from machine to machine.
Do I need Internet access to use Easel and X-Carve Pro?
Internet access is required to load and save Easel projects. Internet access is not required to work with a project once loaded or to connect to your machine and carve a project. If you do make changes to an Easel project while working offline, you will need to re-connect to the Internet to save them before closing the tab/window that the project is running in.
Will I be automatically billed after my 3-year upgrade to Easel Pro runs out?
No, you will not be automatically billed. Instead, we will send you a reminder so you can update your payment method and avoid disrupting your subscription.
Are there any pre-loaded projects?
We have many Easel files available on our Projects Page and will be adding more X-Carve Pro projects as we get closer to the arrival of your X-Carve Pro.
Shipping & Setup
How will the X-Carve Pro be delivered?
It will ship via LTL freight in several boxes on a pallet with lift gate service included through our carrier. The size of the pallet is estimated around 72" x 48" x 50".
How much will shipping cost?
Shipping is included for all US addresses, including Alaska, Hawaii, US territories and military bases.
What size workbench do you recommend for the machine?
We recommend 6’x6’ for the 4x4 and 6’x3’ for the 4x2.
What is included with my X-Carve Pro order?
Your X-Carve Pro bundle includes 3 years of Easel Pro, 1 year limited warranty, controller, external controller (with start, stop, pause buttons), dust control system (hose, shoe, and arm), Z-probe, clamp sets (2), a planing bit, a ¼” high-speed steel 2 flute upcut spiral bit, a ¼” shank V-bit, and assembly tools (4ft level, allen key set, torque wrench, metric hex bit set, metric socket set, 17mm wrench, square).
Pre-Order & Billing
When will units begin shipping?
Units are estimated to begin shipping in April 2021. We will notify you by email when we begin shipping.
Where can this be shipped?
We are currently only shipping to US addresses, including US territories and military bases.
How has COVID-19 affected production?
While COVID-19 has certainly thrown a curveball in our production, we have made adjustments and still anticipate shipping in April 2021. Any changes to our planned schedule will be communicated as soon as we know them.
What if I order and need to cancel?
To cancel your order, please contact our Customer Success Department at (312) 775-7009 (Monday-Friday, 9am-5pmCST) or email us at firstname.lastname@example.org.
When will my credit card be billed?
Your credit card will be billed once you place your order.
When will I be billed if I’m paying through Affirm?
If you finance your X-Carve Pro with Affirm, your first monthly payment is due approximately one month after your order is shipped. Affirm may require an upfront deposit depending on the approval terms for a given customer. The amount of the required deposit (if any) will vary from customer to customer.
Will you offer an extended warranty?
You will be able to add an extended warranty to your order up to 10 months from the date of delivery of your X-Carve_Pro. We will be launching a 3 year extended warranty option prior to beginning to ship X-Carve Pro and will notify all customers once it becomes available.