Unfortunately, we've found that older Windows operating systems (Window XP, Windows 7, and Windows 8) sometimes have issues connecting with the Arduino board that comes with your X-Carve kit.
Follow these steps to ensure the correct COM port is being used.
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Open your computer's device manager (hotkey: Win+pause/break)
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Under "Ports," look for "Arduino Uno." If you do not see the Arduino in your computer's COM ports, click here to troubleshoot communication between your Arduino and computer.
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Write down the COM port the Arduino is using to communicate with your computer.
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Once you know what COM port the Arduino is using, manually set the COM Port in Easel to connect.