What are the Easel Pro membership options?
Monthly memberships are $19.99 per month. This is a recurring charge: you will be billed every month until you cancel your Easel Pro membership. Monthly memberships grant you access to all of Easel Pro's features, including unlimited carving, for 30 consecutive days.
Annual memberships are $155.88 per year. This is a recurring charge: you will be billed every year until you cancel your Easel Pro membership. Annual memberships are the equivalent of a $12.99 monthly charge, but you pay the full cost upfront when you activate your membership. Buying an annual membership saves you 35% off the cost of 12 monthly memberships. Annual memberships grant you access to all of Easel Pro's features, including unlimited carving, for a full year.
How do I know I am using Easel Pro and not Easel?
The interface for Easel Pro looks different than Easel. The easiest way to see if you are in Easel or Easel Pro is by looking at the top navigation bar. There are two visual cues in the navigation bar indicating that you are using Easel Pro and not Easel:
How do I purchase an Easel Pro membership?
All memberships are activated when you click the "Carve" button to carve a project with an Easel Pro feature—like v-carving or a specialty font—for the first time. A pop-up window appears notifying you that you are using an Easel Pro feature. From this pop-up, you can:
- Purchase an Easel Pro monthly or annual membership;
- Add your order product key from your X-Carve order if you purchased Easel Pro from the X-Carve configurator.
Here's a preview of the pop-up and the options you can choose:
When you've selected an option, a payment box appears where you can enter your credit/debit card information:
If you choose to purchase a monthly membership or annual membership from the pop-up window, your card will be charged immediately and you will gain instant access to Easel Pro. Your membership includes unlimited Easel Pro carving.
How do I activate an Easel Pro membership purchased from the X-Carve configurator?
If you purchased an Easel Pro membership from the X-Carve configurator, we will charge your credit card at the time of purchase. However, your Easel Pro membership will not be activated until you enter your product key in the Account section of the main Easel menu, by clicking on the "Activate it here button." You will have to confirm your subscription with a credit card, but so long as the product key is entered, your card will not be charged until your subscription is set to renew.
If your Easel Pro product key is not activated within 45 days of purchasing your membership, your membership will automatically activate.
In summary: your membership is purchased in the X-Carve configurator. Your Easel Pro membership is activated after you enter your Easel Pro product key into the Account section of the main Easel menu. If you do not manually activate your membership, your Easel Pro membership is activated 45 days after purchase.
How do I renew my Easel Pro membership?
Monthly and annual Easel Pro memberships are automatically billed on a recurring basis. If you are on a monthly membership, you will be charged each month until you cancel your Easel Pro membership. If you are on an annual membership, you will be charged each year until you cancel your Easel Pro membership.
How do I cancel my Easel Pro membership?
Click on the Easel Pro icon in the upper left corner of Easel Pro. In the pop-up menu, select the Account tab. To cancel your membership, scroll down and click the "cancel membership" button.
How do I update my Easel Pro billing information?
Click on the Easel Pro icon in the upper left corner of Easel Pro. In the pop-up menu, select the Account tab. To update your billing information, click Update billing information and follow the steps in the pop-up that appears.