Inventables offers a 30-day money-back guarantee on X-Carve CNC machines excluding original and return shipping. Your 30 days start upon the date of delivery of your machine. You must first receive a Return Material Authorization ("RMA") from us before completing an Item return, regardless of the reason for the return.
For all other items purchased through Inventables, such as unused materials and bits, including unassembled and unused X-Carve CNC machines that are beyond the 30-day money-back guarantee, we accept returns on a case-by-case basis. 3rd party software licenses are not eligible for refund or return.
Please contact us first before sending anything back. This applies to all item returns permitted under these Terms of Sale. We are not obligated to accept any return without a proper RMA.
Unauthorized returns will be reshipped to you at your expense. We also reserve the right to impose reasonable handling charges in the event we either accept or reject an unauthorized return, as well as restocking fees as posted on the site or otherwise charged from time to time.